FAQs
Driving the digital Future Forward
We source pre-owned iPhones from carrier trade-in programs and major retail partners, ensuring a steady supply of high-quality devices. Each phone undergoes a meticulous in-house certification process, including rigorous functionality and condition assessments, guaranteeing optimal performance. We set ourselves apart through unwavering transparency and quality standards. Our mission is to revolutionize the industry by leveraging advanced technology to simplify and enhance the resale process for pre-owned iPhones and accessories.
ARE THE IPHONES SOLD BY MOBI KING PHONES FZCO GENUINE ?
At LOYCOM PHONES FZCO, authenticity is our hallmark. We deal exclusively in 100% genuine Apple products, providing wholesale partners with used iPhones that have been rigorously tested, graded, and certified for both performance and peace of mind.
WHAT DOES USED TESTED AND GRADED MEAN ?
All our iPhones are certified pre-owned and undergo rigorous performance testing. Devices are categorized by their cosmetic appearance—Grade M+, M1, and M2—which you can explore in detail within the Testing and Grading section of our site.
DO YOU SELL ONLY USED IPHONES ?
We are a dedicated wholesale distributor specializing in tested and graded used iPhones. Our core mission is providing high-quality, certified pre-owned devices to businesses of all sizes. While our inventory occasionally includes other Apple hardware, our expertise and primary stock remain focused on a diverse range of iPhone models across multiple grades.
DO YOU OFFER A WARRANTY ON USED IPHONES ?
"All devices are backed by a 90-day functional warranty. Should any technical issues occur during this period, we are committed to providing a swift resolution."
"We stand behind our products with a 90-day guarantee on all hardware functions. If a defect appears within that window, we will work diligently to fix it for you."
CAN I VISIT YOUR WAREHOUSE ?
We welcome our business partners to tour our facility by appointment. Please contact us in advance to schedule a visit and see our inventory and operations firsthand.
HOW ARE THE USED IPHONES GRADED ?
Grade M+: Pristine condition. The device appears like new with little to no evidence of prior handling and is fully operational.
Grade M1: Excellent condition. Shows minor cosmetic imperfections such as faint scratches, though performance remains flawless.
Grade M2: Good condition. Features noticeable wear, including visible scuffs or small dents, while remaining 100% functional.
ARE THE IPHONES TESTED AND CERTIFIED ?
To guarantee maximum reliability for your business, every pre-owned iPhone passes through an intensive multi-point diagnostic sweep. Our specialized software evaluates screen integrity, battery longevity, camera precision, touch response, and network connectivity. We only approve devices that meet our highest performance benchmarks, so you can sell with total confidence
DO THE DEVICES COME WITH ACCESSORIES ?
Our pre-owned iPhones are sold as standalone handsets and do not include chargers, earphones, or cases. However, if you require any accessories, please let us know and we would be happy to help you source them.
WHAT IS THE MINIMUM ORDER QUANTITY MOQ ?
With a standard MOQ of 50 units, we specialize in supporting businesses of all sizes—from boutique retailers to national distributors. While we efficiently manage high-volume requests of up to 2,000 units, we remain committed to flexibility. Please contact us to discuss custom order sizes tailored to your specific requirements.
HOW CAN I GET A PRICE LIST ?
To view our current wholesale pricing for pre-owned iPhones, please reach out via email, phone, or by registering on our website. Membership provides instant access to our latest inventory and price points. We also offer customized quotes tailored to your specific model preferences, quantities, and grading standards.
DO YOU OFFER DISCOUNTS FOR BULK PURCHASES ?
We provide a tiered pricing structure designed to reward high-volume orders with increased savings. To ensure you receive the most competitive rate for your specific needs, please reach out to our sales department for a bespoke quotation tailored to your business.
DO YOU OFFER INTERNATIONAL SHIPPING ?
While our inventory is based exclusively in the Dubai Airport Freezone (DAFZ), we offer global distribution through our network of elite logistics partners. If you require international delivery, we will facilitate the connection to ensure your order reaches you anywhere in the world.
HOW LONG DOES ORDER PREPARATION TAKE ?
Orders are typically processed within 2 to 3 business days, depending on the volume of your purchase. We will notify you with a confirmed shipping date as soon as your order is ready
WHAT PAYMENT METHODS DO YOU ACCEPT ?
Payment is accepted exclusively via bank transfer. To ensure maximum security for every transaction, we process and ship your order immediately once the transfer has been confirmed.
HOW CAN I CONTACT CUSTOMER SUPPORT ?
Our dedicated support team is available via email, phone, or our online contact form to address your needs. Whether you have questions regarding our pre-owned iPhone inventory or our bespoke wholesale solutions, we are ready to assist.